Returns & Exchanges
At Selkie, we want you to feel as magical as you look in our pieces, so we offer a 30-day window for returns and exchanges on all eligible unworn items. Please ensure all original tags remain attached and the garment is in its original condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship Your Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
- 4.Receive Your Refund
After our team inspects your return for quality assurance, we will issue a refund to your original payment method within 7-10 business days.